CoRESPOND immediately connects people in need of quick solutions for emerging COVID-19 problems with a network of researchers, engineers, students, medical experts, community and industry members poised to respond to these problems.
CoRESPOND is a rapid publishing and innovation system for the planet. The system supports just-in-time needs, enables unified conversations, and powers crowd sourcing of solutions – starting within our own community and network of experts. We believe that with an easy to reach, agile system, and a growing, diverse network of experts, we can address critical needs and enact fast response.
Examples include: 1- frontline doctors in need of the best information for their patients, 2- researchers in need of support for COVID clinical trials, 3- health system members in need of PPE or medications and, 4- academic government or industry leadership in need of ad hoc emergency response teams.
We created CoRESPOND to help clinicians, researchers and the public by matching questions posed by those at the frontline with help from our collective CoRESPOND talent pool.
Are you a Frontline Provider, Clinician, Nurse or Researcher with an urgent need? Do you need the most up to date information, emergency supplies or inventions you can build in your own hospital?
Direct your frontline needs to CoRESPOND by emailing:
We will review your request and respond with solutions.
Are you an expert or someone with resources? If you are a clinical researcher, scientist, engineer (faculty, staff and students), or an inventor and innovator who wants to help the frontline:
The needs range from emerging knowledge of COVID management to equipment: from translation to innovation.
To get this system off the ground quickly, we used Slack at earth-two.slack.com as the backbone of our rapid response infrastructure. We allow direct integration with email on the inbound side of problems (I NEED HELP!), a ticketing system called FreshDesk, and google drive to manage any resources generated during the problem solving (WE CAN HELP). With time, the platform will merge with a web application underway, which will serve as another channel to post problems as well as a venue to showcase FAQs and key information.
This system now enables frontline workers and critical staff to rapidly communicate problems simply by emailing. Slack will enable solution providers to discuss and generate solutions as well as perform tasks or find resources that can then be delivered back to the front-line.
This unified platform will also allow us to connect with the general public and enable citizen-science by enacting community help in terms of both resources (e.g. capabilities to help with specific technical issues), as well as key information about COVID-19 and its spread in the community (e.g. contact-tracing).
We expect most needs/problems to be communicated through email input to COVIDfirstname.lastname@example.org. Emails will be triaged by CURATORS, and will then be posted in the appropriate channel on SLACK where MODERATORS and DOMAIN EXPERTS will discuss the problem and devise a solution.
To achieve the workflow above, we have structured our platform around 4 ways of interacting across the stakeholders of the COVID-19 Help platform.
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